Customer Reviews | Buddy the Plumber Chattanooga TN

"Jayce and his team redid all of the plumbing on our house, installed a new on demand gas hot water heater, installed new gas appliances and did an amazing job. During this six month process they had to work within existing walls from a 1958 house which took creativity and willingness to get the job done. This team was flexible with their schedule and even came after hours to make sure the project kept running smoothly. Communication during the process was superb. I would highly recommend this company for any plumbing work you may need done!"

Buddy Says: "We really appreciate you taking the time to share that, Christopher! Jayce and the team take a lot of pride in tackling complex projects and making sure everything is done right, especially on older homes like yours. We’re glad the communication, flexibility, and results met your expectations. Thank you for trusting Buddy the Plumber and for the strong recommendation — we’re always here if you need anything in the future."

"We have used Jace and his guys for a number of projects residential and commercial. He has done everything for us from fixing a clogged toilet to a remodel on a 140 year old house. They are very intentional and make sure that it is done the first time and they show up when they show they are going to be there. That is better than most of the people out there. I would highly recommend them."

Buddy Says: That means a lot to us, Travis. Being honest, upfront, and getting the job done right the first time is exactly how we strive to run our business. We truly appreciate you trusting Buddy the Plumber and taking the time to share this.

"Tyler did an excellent job on a significant main clog in our house. It turned out to be a difficult job but he got it resolved the same day I called. I really appreciate the quick response and very reasonable pricing."

Buddy Says: "We appreciate that, Ryan! Tyler takes pride in tackling tough jobs and getting them resolved as quickly as possible. We’re glad we could take care of the clog the same day and that you were happy with the pricing. Thanks for choosing Buddy the Plumber!"

"Called yesterday for a small leak on washer valve. Needed it replaced before new washer was delivered.
Spoke with Tyler on the phone and made appointment for next day.
HE arrived promptly and fixed the issue.
Tyler was awesome and explained what he was doing and gave me good advice to prevent future issues with pipes. And showed me where the cut off valve was located by road.
Call Buddy The Plumber for all your plumbing problems. You will be glad you did."

Buddy Says: "We really appreciate you taking the time to share that! Tyler takes a lot of pride in making sure every job is handled quickly and the right way, even when it’s something small like a washer valve replacement. We’re glad he was able to get out promptly, fix the leak before your new washer arrived, and walk you through everything so you know how to prevent issues down the road. Thank you for trusting Buddy the Plumber and for the recommendation — we’re always here if you need anything in the future!"

"Tyler was so professional and helpful. He fixed everything perfectly. He was on time and left no mess at all. Him and Jayce will be called again when I have a plumbing job. This is the second time I’ve used them and they are just amazing!! I won’t be using anyone else."

Buddy Says: "That means a lot, Melissa! Tyler and Jayce take real pride in being on time, doing clean work, and making sure everything is handled right. We’re grateful you’ve trusted us more than once and look forward to helping anytime you need us again."

"These guys did an absolute amazing job! They showed up on time, knew their stuff and accomplished just what I needed for less than I thought it would cost. They were friendly and professional. I highly recommend them."

Buddy Says: "Tracy, Thank you so much for your kind words and recommendation. We're happy we were able to take care of your plumbing issues."

"We hired Buddy The Plumber to fix a mess when we made the mistake of hiring the wrong company initially. They were promt, professional and knowledgeable. They worked clean and efficiently. The difference in the work done was night and day. From now on they will be the first plumbers we call! Thank you guys for your hard work!"

Buddy Says: "We really appreciate you taking the time to share that! We know how frustrating it can be when a project doesn’t go right the first time, so we’re glad our team was able to step in, get everything corrected, and make the process smooth for you. Providing prompt, professional service and leaving the work area clean is something we take a lot of pride in. Thank you for trusting Buddy the Plumber to get things back on track, and we truly appreciate the kind words and your support. We’ll be here anytime you need us!"

"Tyler and Randy were great. They came out to my house within 3 hours of me calling them. They communicated multiple times and let me know when they were on the way. I watched them work - they showed me what they were doing and explained how they did everything while I watched. They were polite - they knew what they were doing and were done quickly and even cleaned up after their work. (They didn’t make a mess but still cleaned up anyway). Thankfully it was a simple fix. Also important - they listened to me the home owner explain what seemed to be going on and that helped them identify the problem much more quickly."

Buddy Says: "We really appreciate you sharing that, Jon! Tyler and Randy take pride in communicating clearly, working efficiently, and respecting every home they step into, so it’s great to hear that reflected in your experience. We’re glad the repair was a simple fix and that the team was able to walk you through everything along the way. Thanks for choosing Buddy the Plumber — we’re always here whenever you need us!"